Privacy Policy

1. Information We Collect

We collect information you provide directly to us when requesting a service, including your name, phone number, email address, property address, and details about the property issue. We use this information solely to route your request to an independent third-party service provider.

2. SMS & Mobile Data Consent (Strictly Protected)

Mobile information will not be shared, sold, or conveyed to third parties or affiliates for marketing or promotional purposes.

When you opt-in to receive SMS notifications, your phone number and consent data are strictly guarded. To facilitate your request, we only share the necessary details (such as your contact info, address, and problem description) with the specific independent service provider who accepts your lead, so they may contact you directly to coordinate service and pricing.

3. How We Use Your Information

Your information is used strictly to: (a) Provide the information routing services requested; (b) Communicate with you regarding your service request status via email and SMS; and (c) Route your lead data to independent third-party service providers in the Athens, GA area.

4. Data Security

We implement commercially reasonable security measures to protect your personal information from unauthorized access, disclosure, or misuse during the routing process.

5. Cookies & Ad Tracking

We use Google Ads and associated tracking cookies to measure the effectiveness of our advertising campaigns. These tools collect anonymous, aggregated data about website interactions to help us optimize our marketing. You can opt out of personalized advertising by visiting Google's Ad Settings.

6. Contact Us

If you have questions about this privacy policy, please contact us at dispatch@athensdispatchservices.com.